Refund Policy
How do I return a package?
We dont pay return shipping for any circumstance. The customer need to pay the shipping for return. For your convenience return your coffee and we will full refund, but we not accept any open bags everything needs to be new, close bags without any taste, USPS does not insurance food and we are not responsible for stealing shipments. First contact us via email or call us at (787) 903-6927 Our Customer Service hours are Monday-Saturday 8 a.m. - 8 p.m. ET. Covid 19 coffee farms not accepting exchange or return.
We dont pay return shipping for any circumstance. The customer need to pay the shipping for return. For your convenience return your coffee and we will full refund, but we not accept any open bags everything needs to be new, close bags without any taste, USPS does not insurance food and we are not responsible for stealing shipments. First contact us via email or call us at (787) 903-6927 Our Customer Service hours are Monday-Saturday 8 a.m. - 8 p.m. ET. Covid 19 coffee farms not accepting exchange or return.
What do I do if my order is incomplete, incorrect or damaged?
If you order is incomplete, incorrect, or damaged, please contact us via email or call us at (787) 903.6927. Our Customer Service hours are Monday-Saturday 8 a.m. - 8 p.m. ET,
How do I exchange an item?
Please contact us via email or call us (787) 903-6927 Our Customer Service hours are Monday-Saturday 8 a.m. - 8 p.m. ET.
